INDUSTRY MONITOR

Call Center layoffs: how many jobs are being cut in 2026?

14 US call center workers received official WARN layoff notices in the last 12 months, across 1 filings. On record: 13 filings covering 1,871 jobs, concentrated in California (662 roles), the most recent filed Mar 9, 2026. Every entry is the employer's own legally required notice. WARN covers larger layoffs only, so these figures are a floor.

13
Filings logged
1,871
Workers affected
0
Last 90 days
6
States

Latest call center filings

7mo ago
Ontario, CA · Call Center · Customer Support
Effective May 7, 2026 · source: official filing
14
affected
2y ago
Ontario, CA · Call Center · Customer Support
Effective Aug 15, 2024 · source: official filing
430
affected
8y ago
Tempe, AZ · Call Center · Customer Support
Effective · · source: official filing
85
affected
11y ago
Tustin, CA · Call Center · Customer Support
Effective · · source: official filing
129
affected
11y ago
San Ramon, CA · Call Center · Customer Support
Effective · · source: official filing
89
affected
14y ago
SeaTac, WA · Call Center · Customer Support
Effective · · source: official filing
189
affected
16y ago
EDISON, NJ · Call Center · Customer Support
Effective Aug 14, 2010 · source: official filing
85
affected
16y ago
EDISON, NJ · Call Center · Customer Support
Effective Jan 27, 2010 · source: official filing
83
affected
18y ago
Naperville, IL · Call Center · Customer Support
Effective · · source: official filing
145
affected
20y ago
Wichita, KS · Call Center · Customer Support
Effective · · source: official filing
272
affected
21y ago
KS · Call Center · Customer Support
Effective · · source: official filing
10
affected
21y ago
Quincy, IL · Call Center · Customer Support
Effective · · source: official filing
199
affected
21y ago
Canton, IL · Call Center · Customer Support
Effective · · source: official filing
141
affected
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Paste your supplier list and see which of them have filed a layoff that has not happened yet. A WARN notice lands about 60 days before the jobs go. Free to check, no account, and we do not store your list.

Most-affected call center employers

Call Center layoffs by state

California662 jobsIllinois485 jobsKansas282 jobsWashington189 jobsNew Jersey168 jobsArizona85 jobs

Questions

How many call center layoffs have there been in 2026?

14 US call center workers have received official WARN layoff notices so far in 2026, across 1 filings (as of Oct 26, 2026). Over the last 12 months the figure is 14. WARN notices cover larger layoffs and closures only, so the total number of call center jobs lost is higher.

Which call center companies are laying off?

The largest US call center WARN filings on record are Charter Communications Customer Contact Center (430), APAC Customer Services (272), AT&T Global Customer Service (218) jobs, and California has the most affected call center roles (662).

Where does this call center layoff data come from?

Every entry is a public WARN Act notice filed with a state labor agency, the legally required warning of about 60 days before a mass layoff or site closure. Nothing is estimated or taken from press reports.

How current is it?

0 call center filings have landed in the last 90 days; the most recent is dated Mar 9, 2026. New filings appear automatically.

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